CONTACT SUPPORT
Support Available
Monday - Friday: 9AM - 6PM CT
Saturday: Closed
Sunday: Closed
Customer Technical Support
MyBFSBuilderSupport@bldr.com
For other billing, shipping or customer service issues, contact your credit manager or local sales representative.
FAQ's
- MyBFSBuilder is Builders FirstSource's new customer portal! This tool provides you with greater visibility into your account. It is available 24/7 and offers PDF and Excel download capability.
- 24/7 account access from your computer or mobile device
- View sales orders, scheduled deliveries, invoices, statements, and online payment history
- Make a payment on invoices or towards your account balance via ACH
- Export information to Excel or PDF
- Reprice a previous invoice at today's pricing
- Maintain preferences for invoice and statement delivery
- This service is provided as a convenience to our customers at no additional charge.
- Go to https://www.bldr.com/mybfsbuilder/login/
- Click on the “Register” button
- On the “Customer Registration” page, simply fill out your name, email and create a password.
- You will also need to verify your account by using a recent Invoice (within the last 6 months). You will be asked to provide your customer bill-to #, invoice # and the invoice amount.
- Agree to the “Terms of Service” and click the “Register” button.
- Yes. This service currently allows you to pay online with a ACH payment from your bank account.
- Yes. You can link multiple accounts by going to the drop down arrow next to your customer name on the upper right-hand side of the screen, and selecting the “Member Settings”. Find the “Register Additional Accounts” section on the bottom left of the screen. Here, you will link multiple accounts to your member login / email address. For each account you are registering, enter a new customer bill-to #, invoice #, and invoice amount, as is done during the initial registration process. Once you have registered multiple accounts, you can choose which account to view by going back to the drop down arrow on your customer name, and selecting “Switch To” and select the desired account.
- Invoices are searchable by
- Due date range
- Aging bucket
- All open
- All associated with a job
- Yes, just click the box next to each item then click the Export to PDF button to print or download. It will group all the bills together to allow for easy printing and downloading.
- On the Invoices page or Payment History page, you can sort the items displayed by clicking on the column title.
- In the top right corner of the screen next to your customer name, click the down arrow to access “Account Maintenance”. Here you can change your address, email, phone number, authorized signers, and document delivery options. Your change request will be submitted to a BFS Employee.
- In the top right corner of the screen next to your customer name, click the down arrow to access “Member Settings”. This information will be updated automatically.
